What is translated and what stays in English
The short answer
The app, the booking page, forms, tours, proposal and contract pages, the client portal, the pay page and most client emails follow the language you choose. Venue alert emails, the layout builder, printouts and tips emails stay in English.
By surface
| Surface | Translated? |
|---|---|
| The signed-in app: sidebar, Today, events, inquiries, clients, Settings, payments, workflows, Import, Trash, forms, BEOs, menus, Venues | Yes, in the five languages. |
| Public booking page, inquiry forms, website embeds, tour pages | Yes, in the client language. |
| Proposal page and contract signing page | The page, yes. The text you wrote, no. |
| Client portal, pay page, ticket pages, shared floor plans, unsubscribe page | Yes. |
| Client emails: invoice, payment confirmation, tickets, booking request confirmation, proposal and contract sent, reminders, tours, planner invitations, welcome | Yes, in the client language. |
| Venue emails: new date request, hold ending, final count, insurance digest | Yes, in the venue language. |
| Venue emails: new inquiry from a form, payment received, contract signed, proposal accepted, refund needed, password reset, email confirmation, team invitation | No, English. |
| Tips, trial and win-back emails from MyVenueHQ | No, English. |
| What you write: contract and proposal wording, templates, event titles, notes, menus, packages, form questions | No. Shown as typed. |
| Printouts: BEO, ticket sales report, menu and layout prints | Labels in English. Dates and money follow your formats. |
| The signed-in layout builder: toolbar, panels, Check tab | No. English. Describe your room and the seat finder are translated. |
| The daily note on Today | English. HQ replies in the language you write in. |
| Notification text | English. |
| The myvenuehq.com website and this Help center | English. |
What it does not do
- Nothing translates what you write for you.
- Export files use English database column names.
- Dates and money in every language follow the venue’s currency and number format.