What HQ can and cannot do
HQ reads your venue’s records, writes the day’s note, drafts replies and prepares actions for you to confirm. It does not send anything by itself, cannot cancel or delete, refund or charge, and does not read your inbox.
What HQ does
- Writes a short note on Today when you open it: today’s and tomorrow’s events with times, inquiries waiting and for how long, reminders due, tentative events in the next 7 days and how many other events are this week.
- Answers questions from your events, inquiries, clients, invoices, event sheets, proposals, contracts, recorded payments, open dates and room names.
- Writes a reply to an inquiry for you to edit, using your calendar to say whether the date is open, and fills an inquiry form from a pasted email.
- Offers cards for actions, such as holding a date or drafting an invoice. You press Confirm.
What HQ never does
- Send anything without you pressing Confirm. A reply draft opens in your own email app or copies, and HQ sends nothing.
- Cancel an event, delete anything for good, refund, charge a card, mark a payment paid, or change settings, people or billing.
- Read your inbox, your messages with clients, tickets or POS sales.
- Write or sign contracts, set or suggest prices, forecast, or say how many guests a room holds.
- Text, call or message anyone, or answer inquiries on its own.
- Work in the mobile app, the client portal, the public calendar or the partner API.
Your data
The text a request needs goes to an AI provider on United States routes only, and every request tells the provider not to keep the text or use it to train models. We don’t use your content to train any model. HQ reads only your own venue’s records. The conversation stays in your browser tab. MyVenueHQ does keep a record of the actions HQ offered you, including the text of any email or note it wrote, so that you can undo them.
The privacy policy is the full statement.
Languages
The screens are in English, German, Spanish, French and Dutch. Chat answers follow the language you write in. The daily briefing and reply drafts are written in English.
What it does not do
- HQ’s answers are only as good as the records. Cash or cheques kept outside the app do not count in revenue answers.
- A date counts as taken if anything is on it, so a venue with several rooms may still have space on a day HQ calls taken.
- Answers are text. HQ cannot draw a chart or calendar inside an answer yet.
- There is no accuracy or speed guarantee. Check dates, amounts and names on a card before you confirm.
Common questions
Does HQ learn from my data?
No. Nothing is trained or fine-tuned on your records, and a conversation is gone when you close the tab.