Inquiries and clients
Where inquiries come from, how to reply and book them, and the client record.
- Where inquiries come fromEvery way a new inquiry reaches your Inquiries list: the booking page, forms, tours, the partner API, typed by hand or filled from a pasted email.
- Reply to an inquiry and track the waitOpen an inquiry, email or call the person, mark it replied and watch how long new inquiries have waited. Reply opens your own mail app.
- Convert an inquiry to an event, decline or reopen itTurn a ready inquiry into a confirmed or tentative event with the Confirm booking window, then decline, reopen or delete inquiries you will not use.
- The Clients screenAdd clients, search them, open a profile with their events, inquiries and what they owe, and see how the Free plan’s 250-client limit works.
- Lead sources and cost per bookingSee which listing, ad or link each inquiry came from, type what you spent each month and read the cost per booking for every source.