Getting started
Create your account and first venue, invite your staff, and bring your data over.
- Create your account and your first venueSign up for MyVenueHQ with an email and password, name your venue on Today and start on the free plan: one venue, 10 events a month and no card.
- Invite staff and choose their roleInvite your team by email from Settings, Members, pick Staff, Event coordinator, Manager or Client, and change or remove a role later. Free has 2 staff seats.
- Import your clients, inquiries, events and paymentsBring clients, inquiries, events and payments from Tripleseat, Perfect Venue, HoneyBook or a spreadsheet with the import wizard, and undo any import afterwards.
- Sign in, reset a password and sign outSign in to MyVenueHQ with your email and password, reset a forgotten password with a link that lasts one hour, change it in Settings and sign out.
- Roles and permissions: who can do whatThe five built-in roles, what each can do, how the Roles & permissions screen works, and the limits to know before you rely on a tick.
- Your account: name, language, notifications, deleting itChange your name, photo and app language, read your notifications, download your own workspace data, or delete your account from Settings, Your account.
- Notifications and emails you receive as a venueWhich events send your team an in-app notification or an email, who gets each one, and where to read them. There is no notification bell or per-person switch.
- Contact us and get supportReach the MyVenueHQ team by email or the Help center’s message form, what to include, and the places in the app that point you to us.